Your privacy is important to us. This Privacy Policy explains how LaKisha Mosley Enterprises, LLC, doing business as The LM Experience (“LMX,” “we,” “us,” or “our”), collects, uses, shares, and protects information when you visit thelmexperience.com, submit an inquiry, take the Experience Readiness Quiz, request a report, or otherwise communicate with us.
1. Information We Collect
We may collect information you provide directly, including your name, email address, phone number, company or organization, website or social media information, event details, event date and location, estimated attendance, budget readiness, support needs, quiz responses, readiness profile, and any other information you include in an inquiry or message.
We may also collect limited technical information automatically, such as browser type, device information, IP address, referring pages, and website usage data.
2. How We Use Your Information
We may use your information to respond to inquiries; evaluate potential engagements; schedule and prepare for consultations; deliver requested readiness reports; provide relevant email communications when you subscribe or request them; operate, maintain, and improve our website and services; protect the security of our systems; and comply with legal obligations.
3. Forms, Email, and Service Providers
LMX uses third-party service providers to operate portions of the website and communication process. Inquiry information submitted through Tally may be transferred to and organized in Airtable. Readiness-report requests and related email communications may be processed through Flodesk. Our website may also be hosted through Netlify and connected to other providers necessary to operate our business.
These providers process information according to their own privacy policies and our arrangements with them. We share only the information reasonably necessary for them to perform services on our behalf.
4. Email Communications
If you request a report or opt in to receive email communications, we may send the requested content and related LMX communications. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails. Transactional or inquiry-related communications may still be sent when necessary to respond to you.
5. Data Sharing
We do not sell, rent, or trade your personal information. We may share information with trusted service providers, professional advisers, or authorities when reasonably necessary to operate our business, protect our rights, comply with law, or respond to a valid legal request.
6. Cookies and Analytics
Our website and service providers may use cookies or similar technologies to support site functionality, understand website performance, and improve the user experience. You may adjust cookie settings through your browser, although some site features may not function as intended.
7. Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, to maintain business records, and to meet legal obligations. We use reasonable administrative and technical safeguards, but no method of electronic storage or transmission is completely secure.
8. Your Choices and Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of personal information we hold about you, or to withdraw consent for certain communications. To make a request, contact us using the information below.
9. Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date.
11. Contact Us
LaKisha Mosley Enterprises, LLC
Doing business as The LM Experience
Texas, United States
lakisha@thelmexperience.com
thelmexperience.com